Last updated 20 August 2026 · Version 1.0
These Terms govern access to and use of software and online services provided by Asteriq Kinesis PLT ("AsteriQ", "we", "us" or "our").
Our Services currently include:
| Service | Purpose | Primary address |
|---|---|---|
| AttendX | Attendance, timekeeping and payroll tools for SMEs | attend.asteriqhq.com |
| Centre Management | Class, student, attendance, payment and centre-management tools | centre.asteriqhq.com |
| Digital Cards | Digital business and personal cards | www.rezekimu.com |
| SiteBuilder | Website creation and hosting on AsteriQ/Rezekimu domains, subdomains or a Customer-owned domain | www.rezekimu.com or Customer domain |
Information about the Services may also be provided through www.asteriqhq.com. Together, these products and related features are referred to as the "Services".
A person or organisation that subscribes to, purchases or administers a Service is a "Customer". Employees, students, teachers, administrators, website visitors or other persons who access or use a Service through a Customer are "End Users".
By creating an account, purchasing a Service or otherwise accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.
AsteriQ provides software-as-a-service tools designed to help SMEs and other organisations manage day-to-day operations more efficiently.
The Services may assist with attendance recording, payroll calculations, staff administration, student and class management, website creation, Digital Cards and related administrative functions.
AsteriQ provides the software platform and does not replace the Customer's own management, accounting, payroll, tax, legal, employment or statutory responsibilities.
Customers remain responsible for reviewing and verifying information generated by the Services before relying on it, making payments, submitting statutory declarations or filings, or making business decisions.
Customers are responsible for keeping usernames, passwords, authentication links and other account credentials confidential and secure.
Customers are responsible for activity carried out through their accounts except to the extent that the activity results directly from a security failure attributable to AsteriQ.
Where multiple persons share the same login, AsteriQ may not be able to determine which individual performed a particular action. Customers should therefore use separate user accounts wherever the relevant Service supports them, and AsteriQ may require separate accounts where reasonably necessary for security, accountability or audit purposes.
Customers must promptly notify AsteriQ if they believe an account or credential has been lost, disclosed, compromised or used without authorisation.
Customers retain ownership of data, documents, content and other information that they or their End Users enter into or upload to the Services ("Customer Data").
Customers grant AsteriQ a limited right to host, process, transmit, back up and otherwise use Customer Data only as reasonably necessary to provide, secure, maintain and support the Services, act on the Customer's instructions, or comply with applicable law.
AsteriQ retains ownership of its software, source code, interfaces, designs, systems, documentation, trademarks and other intellectual property relating to the Services. Using the Services does not transfer ownership of AsteriQ's software or platform technology to the Customer.
AttendX may use device location information to verify that an employee is at or near an authorised work location when clocking in or out.
Where GPS-based clocking is used, location information is collected in connection with the clocking event. AsteriQ does not use AttendX for continuous GPS tracking unless a specific feature requiring such tracking is introduced, enabled and clearly disclosed to the Customer and affected End Users.
AttendX may support Bluetooth beacon technology. Where a beacon feature is enabled, the application may detect whether a device is within proximity of an authorised beacon. Depending on the feature and device permissions, beacon detection may occur only during a clocking action or may operate in the background. Any background monitoring feature will be identified before it is enabled.
AttendX may calculate wages, overtime, allowances and statutory amounts including EPF, SOCSO/PERKESO, EIS, PCB/MTD and HRD levy figures.
Calculations are provided as operational tools and are based on rules, rates and settings configured in the Service at the relevant time. Statutory rates, thresholds, exemptions and requirements may change.
The Customer remains responsible for reviewing payroll results and ensuring the accuracy and completeness of salary payments, statutory contributions, deductions, declarations and filings. AttendX does not provide accounting, tax, employment or legal advice.
Original clock-in and clock-out events are maintained as audit records while those records remain within the Service. Where a correction is required, the Service may preserve the original clocking event and record the correction or adjustment separately rather than overwrite the original event.
Audit records are not guaranteed to be stored permanently and remain subject to applicable legal requirements, the Customer's subscription, these Terms, the Privacy Policy and AsteriQ's retention practices.
The Customer should review each completed payroll before salaries, statutory contributions or deductions are processed.
Customers are responsible for periodically exporting and securely retaining copies of important payroll and attendance records. AsteriQ strongly recommends creating an independent backup or export:
AsteriQ should not be used as the Customer's sole long-term repository for records that the Customer is legally or operationally required to retain.
Centre Management enables Customers to manage student, parent or guardian, attendance, class, payment and related records.
The Customer determines what student information is entered into the Service and why it is collected. Where information relates to a person under 18, the Customer is responsible for ensuring that it has the appropriate authority, notices and parent or guardian consent where required by applicable law.
AsteriQ processes Customer student data for the purpose of providing the Service and in accordance with the Customer's instructions, subject to applicable law. Customers should not enter personal information that is unnecessary for the operation of the Service.
A Digital Card may currently be created without charge or an AsteriQ account. Unless otherwise stated when the card is created, an unclaimed free card remains active for 14 days.
After that period, the card may be unpublished or made inaccessible unless the user purchases or activates the applicable Card Ownership or continued-hosting option. Unpublished cards may be retained for a limited period to allow recovery or claiming and may subsequently be deleted or anonymised.
"Card Ownership" refers to the right to maintain and manage the relevant card subject to these Terms. It does not transfer ownership of AsteriQ's software, platform or intellectual property.
AsteriQ may remove or disable a Digital Card that contains unlawful content, impersonation, spam, infringement, fraud or other material that breaches these Terms.
SiteBuilder allows Customers to create websites that may operate through an AsteriQ or Rezekimu domain or subdomain, or through a domain owned or controlled by the Customer.
Where a Customer uses its own domain, the Customer remains responsible for the registration, renewal and ownership of that domain unless AsteriQ has expressly agreed otherwise.
Customers are responsible for the legality, accuracy and ownership of content published through their websites. Where a Customer uses SiteBuilder to collect information from its own customers, visitors or users, the Customer is responsible for providing any required privacy notices and obtaining any required consent.
Unless otherwise stated, prices are quoted in Malaysian Ringgit (RM). A paid Service may be offered on a monthly, quarterly, half-yearly, annual or other subscription period stated at the time of purchase or renewal.
Where payment is made manually through bank transfer, DuitNow or another manual method, access to a paid Service may be activated or renewed only after payment has been verified.
AsteriQ does not automatically charge or renew a subscription unless automatic billing is expressly introduced and clearly disclosed to the Customer before it applies.
Except as provided in Section 14, expressly stated in the applicable plan, agreed by AsteriQ in writing, or required by law, fees paid are non-refundable.
Customers are responsible for applicable taxes, duties or charges unless they are expressly included in the stated price. AsteriQ may suspend a paid Service where an amount remains overdue after reasonable notice.
Customers and End Users must not use the Services to publish, store or transmit unlawful, fraudulent, defamatory, infringing, abusive or malicious material.
The Services must not be used to impersonate another person, distribute spam, introduce malicious software, interfere with operation of the platform, bypass security controls, probe or test the platform without authorisation, or attempt to gain unauthorised access to another Customer's account or data.
Customers must ensure that they have the rights and authority necessary to upload, publish or process Customer Data through the Services.
AsteriQ may remove content or suspend access where reasonably necessary to protect users, comply with law, investigate misuse, respond to security risks or protect the integrity of the Services.
AsteriQ recognises that Customers rely on the Services to handle business and personal information. We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.
Measures may include access controls, authentication controls, encrypted communications, system logging, infrastructure protections and backup or recovery measures appropriate to the relevant Service.
No internet-based system can be guaranteed to be completely secure or continuously available. Security is therefore a shared responsibility.
Customers must maintain appropriate passwords and account permissions, secure their own computers and mobile devices, remove or update access when staff roles change or employment ends, and maintain independent copies of important business records.
Additional information about AsteriQ's handling of personal data is contained in the AsteriQ Privacy Policy.
AsteriQ uses commercially reasonable efforts to keep the Services available, secure and operating reliably.
Unless a separate written Service Level Agreement expressly states otherwise, AsteriQ does not guarantee uninterrupted, error-free or continuous availability.
Services may occasionally be unavailable because of scheduled or emergency maintenance, software updates, security work, telecommunications failures, internet failures, infrastructure failures, third-party outages or circumstances beyond AsteriQ's reasonable control.
Where reasonably practicable, AsteriQ will provide advance notice of planned maintenance expected to cause material disruption.
The Services rely on third-party infrastructure and service providers for functions including cloud hosting, databases, authentication, content delivery, DNS, transactional email and other technology services.
AsteriQ is not responsible for interruptions caused entirely by third-party providers, telecommunications networks or external systems outside AsteriQ's reasonable control. Where such a failure affects the Services, AsteriQ will use commercially reasonable efforts to investigate, restore service or implement an alternative where reasonably practicable.
AsteriQ may maintain platform-level backup, redundancy and recovery arrangements as part of operating the Services.
These arrangements are intended to support operation and recovery of the platform and are not a substitute for the Customer's own business-record retention and backup procedures.
Customers are responsible for periodically exporting and securely storing copies of information that is important to their business or that they are required by law to retain. This is particularly important for payroll reports, statutory reports, attendance records, payment records, employee information and other records following completion of major work.
AsteriQ does not guarantee that every individual record can be restored following every possible technical failure, accidental deletion, cyber incident, corruption event or third-party infrastructure failure.
AsteriQ will use commercially reasonable efforts to restore an affected Service following a material service interruption.
Short-term interruptions, scheduled maintenance and interruptions caused by circumstances outside AsteriQ's reasonable control do not automatically entitle a Customer to a refund or compensation.
Where an interruption attributable to AsteriQ materially prevents use of a paid Service for an extended period, AsteriQ may provide an appropriate pro-rata service credit or refund for the period during which the paid Service was materially unavailable, taking into account the nature and duration of the interruption.
If AsteriQ permanently discontinues a paid Service before the end of a Customer's prepaid subscription period for reasons not caused by the Customer, AsteriQ will refund the prepaid fees attributable to the unused portion of that subscription period on a pro-rata basis.
For a monthly subscription, any unused prepaid portion of the current paid month will be calculated on a reasonable pro-rata basis. For quarterly, half-yearly, annual or other prepaid subscriptions, the unused portion will be calculated against the applicable prepaid subscription period. For a one-time paid Service with no stated service period, any refund or credit will be based on the unprovided portion of that paid Service where a meaningful pro-rata calculation is possible, or as otherwise required by law.
The unused-period refund does not apply where access is suspended or terminated because of non-payment, material breach of these Terms, illegal or abusive use, a material security risk, misuse attributable to the Customer, or another circumstance for which the Customer is responsible.
To the fullest extent permitted by law, a service credit or refund under this Section is the Customer's sole monetary remedy for a claim arising solely from temporary service unavailability or AsteriQ's discontinuation of the affected Service. Any refund or credit relating to the same event will be taken into account when applying the liability limits in Section 17.
Customers may discontinue a Service subject to the applicable subscription or payment terms. Unless otherwise stated in the applicable plan, Customer-initiated cancellation does not entitle the Customer to a refund of fees already paid for the current subscription period.
AsteriQ may suspend or terminate access where reasonably necessary because of:
Following termination or cancellation, Customer Data will normally remain available for up to 30 days to allow the Customer to request or complete an export, unless a shorter period is required for security or legal reasons or a different period is expressly agreed.
After the applicable retention period, Customer Data may be deleted or anonymised unless longer retention is required by law or another agreed arrangement applies. Customers are responsible for exporting records that they are legally or operationally required to retain before access ends.
The Services provide software and administrative tools. Information, calculations, reports, templates and other outputs generated by the Services are provided to assist Customers and should be reviewed before being relied upon.
AsteriQ does not provide legal, accounting, taxation, human resources, payroll-advisory or other regulated professional advice through the Services.
To the fullest extent permitted by applicable law, AsteriQ will not be liable for indirect, incidental, special, punitive or consequential losses, including loss of profit, revenue, business opportunity, anticipated savings or goodwill arising from the use of or inability to use the Services.
AsteriQ will not be responsible for loss resulting from:
Except for a service credit or refund dealt with under Section 14, and to the fullest extent permitted by law, AsteriQ's total aggregate liability arising out of or relating to an affected paid Service, whether in contract, tort, negligence or otherwise, will not exceed the fees actually paid by the Customer for the subscription period in which the event giving rise to the claim occurred.
For clarity, the applicable subscription period may be monthly, quarterly, half-yearly, annual or another billing period stated for the affected Service. For a one-time paid Service with no stated subscription period, AsteriQ's total aggregate liability will not exceed the amount actually paid for that affected Service. All claims arising from the same or substantially related events will be treated together for the purpose of this aggregate cap.
Where a claim relates solely to a free Service and no fees were paid, AsteriQ's total aggregate liability will not exceed RM100.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited.
Because AsteriQ provides evolving SaaS products, features and interfaces may be added, modified or removed over time. AsteriQ will use reasonable efforts to avoid materially reducing core paid functionality without appropriate notice.
Beta, preview or experimental features may be changed, suspended or withdrawn at any time and may be subject to additional terms.
AsteriQ may update these Terms where reasonably necessary because of changes to the Services, technology, security practices, business model or applicable law.
Material changes will be identified by a revised date and version number. Where appropriate, Customers may be notified or asked to accept materially updated Terms before continuing to use the affected Service.
These Terms are governed by the laws of Malaysia.
Subject to any rights or remedies that cannot lawfully be restricted, disputes relating to these Terms or the Services are subject to the jurisdiction of the courts of Malaysia.
The Services are provided by Asteriq Kinesis PLT.
Website: www.asteriqhq.com
Email: hello@asteriqhq.com
See also our Privacy Policy.